Onsite ITSM / ITIL® Training

• Stretch Your Training Budget: Investing in our custom onsite training packages can be a very cost effective means of gaining ITIL® certification. There are no travel expenses, and our group discounts allow you to train more of your staff for less money.


• Personalized Course Content: We can deliver our accredited ITIL® foundations certification course with special emphasis on aspects of the ITIL® Service Lifecycle that are most directly applicable to your organization's current needs. Interactive course formats mean students are able to quickly relate ITSM concepts to real world situations.


• Convenient Scheduling: No need to bend your schedule to meet public training dates; our skilled instructors will conduct courses at your facility on dates of your choosing.


• Improved Productivity: Training at your facility means employees learn valuable skills while spending less time out of the office.


• Experiential Learning Opportunities: Groups of 10 or more students have the opportunity to include our Polestar® ITSM Simulation event in their onsite ITIL® training package. Participants are actively engaged in a fun and exciting simulation of a retail based corporation. This unique, full day event is an incredible tool to build awareness and facilitate the cultural shift necessary to accelerate adoption of ITSM best practices.

Example training package:
PoleStar® ITSM Simulation event
ITIL® Awareness ½ day Executive Workshop
ITIL® v3 Foundations Certification course for IT Managers, Service Desk Staff, Project Managers, and Technical IT staff
Onsite ITIL® v3 Foundations Exam administered by independent proctor