Bringing ITIL® to the Enterprise

• Experienced Instructors - Our certified expert instructors have at minimum of 10 years of practical, real world ITSM experience to provide students with an education that goes "beyond the book". This not only gives our students an edge on exam day; it leads to an understanding of how ITIL® concepts learned in the classroom can be applied back at the office.
• Personalized Solutions - Choose from web based, instructor led open enrollment, or customized onsite training at your location to meet your specific training needs. For a thrilling, interactive learning experience, choose our Polestar® ITSM Simulation Event to build awareness and teamwork. In addition, our ITIL® Service Managers and PMP certified Project Managers are available to mentor students after the course or assist with custom ITSM implementations.
• Lasting Value - Gartner Research shows that 80 percent of mission-critical application service downtime is directly caused by people or process failures. Graduates of our ITIL® courses return to work ready to deliver lasting improvements to business services and a positive impact on the bottom line.