IT, Improved.

• Experienced Instructors - Our certified experts have a minimum of 10 years of practical, real world ITSM and Project Management experience to provide students with an education that goes "beyond the book". This not only gives our students an edge on exam day; it leads to an understanding of how ITIL® and PM concepts learned in the classroom can be applied back at the office.
• Personalized Solutions - Choose instructor led open enrollment or customized onsite training at your location to meet your specific training needs. Work with our Enterprise Project Management Specialists to develop the customized tools you need to manage a complex and dynamic environment. For a thrilling, interactive learning experience, choose our Polestar® ITSM Simulation or Polestar® PM Simulation Events to build awareness and assist with culture change. In addition, our ITIL® Service Managers and PMP® certified Project Managers are available to mentor students after the course or assist with process improvement initiatives.
• Lasting Value - Gartner Research shows that 80 percent of mission-critical application service downtime is directly caused by people or process failures. Through training, tools, and culture change, we deliver lasting improvements to business services and a positive impact on your bottom line.